Dear valued customer,
Due to the recent state wide regulations in California our production capacity has been affected as of July 16th 2020.
Businesses and families throughout the world are affected by this public health crisis. As we work to adhere to regulations we are practicing precautionary measures to ensure safe and sanitary working conditions.
We are working diligently to get your current orders out in a timely fashion. Unfortunately this announcement will delay current orders slightly placed on or before July 20, 2020 by up to 4 to 5 business days. We appreciate your patience and grace during these times.
If you have any questions in regards to delays please email us at email@example.com and we will get back to you as soon as possible. Moving forward we will be adjusting turnaround times on orders placed after July 21, 2020 out to seven weeks from your proof approval due to the limited production capacity we will be at.
Our suppliers around the world are also facing similar issues. Their production capacity has downsized as they work to follow regulations to keep employees and customers safe. This in turn has caused delays and stocking issues for some products throughout our supply chain.
We will continue to give you a quality product and customer service as we move through This crisis together.
Thank you for choosing Dekni.
God Bless you and your family.