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May 19th, 2021
Dear Valued Customers,
We want to inform you that due to the global pandemic of COVID-19 shipments and manufacturing have been affected drastically. All of the top headwear brands have experienced delays importing their products to port. These circumstances have been reported to us to be imposed by the delays at our ports to import shipments. Cargo ships have been reported to be sitting out at sea for 2 weeks before they dock and when they dock there is a shortage of dock workers to unload shipments. In addition to manufacturing delays experienced throughout the world this has caused a shortage of inventory for some of our headwear styles. This means certain hat styles/colors stocking ETA's have been pushed back months.
We are working closely with Flexfit , Richardson Yupoong and all other brands that we offer to stock inventory . We suggest that you place your order with us and get on the back order list to receive inventory for your order to be fulfilled for selected hat styles that may be out of stock.
We will give you the option to switch colors or wait to the scheduled back order dates we have been given by the brands we offer if your order is out of stock. Keep in mind all back order dates are tentative and as of now we have seen around a 7 to 10 day delay from the back order date brands have reported to us.
So far we are so grateful to all of our customers who have been understanding due to the circumstances that are affecting our entire industry and for that we thank you!
Dekni values your business and we are here to answer any questions or concerns you may have moving forward. We look forward to serving you and we are hopeful for everything to balance out soon!
Thank you,
The Team at Dekni